Term and Condition

Terms and Conditions

This website is operated by Toys and me Co., Ltd. Throughout the site, the terms “WE”, “US” and “OUR” refer to Toys and me Co., Ltd. The term “YOU” means all consumers (“Purchaser /User”) who purchase order in this website. The term “USE” means all operations carried out by the User after accessing the Website, including simple browsing, regardless of the means of access (e.g. computer, tablet or smartphone), the type of connection (private connection, third party connection or public wi-fi) and the place of connection.   By visiting our site and/ or purchasing something from us, you engage in our “Terms” and agree to be bound by the following terms and conditions including additional policies. These Terms of Conditions are applied to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.   Please read these Terms and Conditions carefully before accessing or using our website.   Any connection to the Website requires You to comply with and unreservedly accept these terms and conditions. If You use the Website, You acknowledge that You are also agreeing to the following conditions and policies. Cookies Policy applies to all information submitted to Us via the Website and which may be collected during that operation under prevailing laws. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

PRIVACY POLICY

Your privacy is the most significant to us. Thus, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy. When accessing the https://www.toysnme.com.kh website, will learn certain information about you during your visit. “Cookies” or server logs is to collect information about how our site is used. That information may include the date and time of visits, the pages viewed, time spent at our site, and your IP address.

COLLECTION OF PERSONAL DATA

What will your Personal Data be used for? What are the purposes of collection? Commonly collected personal data of our customers typically include such as first and last name, address, e-mail address, telephone number and age or age range) that you provide when you interact with us via register / sign up. Some examples are when you:

  • Sign up for email updates from us.
  • Participate in a contest, or other promotions.
  • Download an application
  • Fill out a survey or questionnaire.
  • Engage with Toys & Me content through third-party social networking sites.
  • Contact a Toys & Me customer service or sales representative.
  • Sign up for access to in-store WIFI at the Stores.
  • When you apply for a job online (on the Website “Careers”) or in store.
  • When you provide any feedback or complaints with regards to our Products or services to our Customer Service or directly in stores

Personal data in the Cambodia is protected under the Ministry of Post & Telecommunication ICT License (Article 27) states for the “all ICT & Telecommunication operators and all relevant person must protect personal information, security, and safety of using their ICT & Telecommunication System”. Why do we collect your data? what are the purposes?

  1. For customer service need, we are going to have a happy call to customers after purchasing products to know how they use/play with the products correctly.
  2. For purchase order and payment online need, both products order and delivery service are on the right track to your way home.
  3. For customer program benefit (Membership), we might know how big support /loyal customers You are through your personal data in our website.
  4. To answer to your questions, feedbacks, product reviews, enquiries or complaints in relation to our products and/or services
  5. To facilitate your participation in, and our management of, any special event, customer contest, competition, lucky draw, when you register/subscribe for it;
  6. To update every information of new arrival products or Upcoming promotion or event of toys and me

  Who will process your Personal Data? Toys and me will process your personal data itself and will keep them confidential. Toys and me will not share or disclose your personal data to any individuals or third party operators, except to service providers engaged by Toys and me to perform specific services on behalf of Toys and me and for the purposes mentioned in USE AND PROCESSING OF PERSONAL DATA above, including the following: – delivery of products that you have ordered through our Website or postal service; – hosting your personal information in data centers through storage facility providers; Toys and me takes every precaution and use reasonable measures to protect your personal data. Toys and me has the necessary technical and organizational measures in place, to keep your personal data secure, and in particular, to prevent it from being disclosed to unauthorized third parties. We protected through the use of encryption, such as the Secure Socket Layer (SSL) technology in our website for security purpose.

PROHIBITED USES

You are prohibited from using the site or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in any unlawful acts;
  3. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  4. to submit false or misleading information;
  5. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of any related website, other websites, or the Internet;
  6. to collect or track the personal information of others;
  7. to spam, phish, pharm, pretext, spider, crawl, or scrape;
  8. for any obscene or immoral purpose; or

We reserve the right to terminate your use of website for violating any of the prohibited uses.   MAKING AN ORDER FROM THE WEBSITE As a consumer, you may only purchase Products from our Website if you are at least 18 years old. If you are under 18 years old ( at least 13 years old) , there must be someone elder supervise on your purchase products from our Website since it requires you to fill in information such as Name, Address, Phone number, email address, and VISA/Master Card number to proceed payment and deliver address. These Terms and any document expressly referred to in them and our Privacy Policy. RIGHTS TO AMEND THIS PRIVACY POLICY Toys and me reserve the right to amend this Privacy Policy at any time. If there are something, we will be posted on this page. We encourage you to review this page periodically in order for you to stay notified of any changes.